Membership Details

Billing

We let you know in advance when your credit card will be charged, what to expect in your shipment, and when to expect it. Automatic billing creates a seamless ordering process (all billing information is kept in our secure ordering system).

Shipping

$20 flat rate ground shipping of 3+ bottles applies to all states that are “in-network." Shipments to states that are "out of network" will be charged a flat $30 shipment fee.
*In-network states: CA, CO, FL, GA, IA, ID, IL, MN, MO, MT, NC, NV, NY, OH, OR, TX, VA & WA
*The following out-of-network states will be charged a flat $30 per shipment: AL, AR, AZ, CT, IN, KS, KY, LA, MA, MD, ME, NE, NJ, NM, OK, PA, RI, SC, SD, TN, VT, WI, WV & WY
*AK and HI are shipped 2-day Air and will receive a 35% discount on shipping rates of 3 bottles or more
*Unfortunately, we are unable to ship to DE, MI, MS, ND, NH, SD, and UT

Wine shipments are scheduled for ground shipping, unless otherwise requested. We reserve the right to hold shipments due to temperature conditions until conditions change for favorable shipping. Members must take full responsibility for the condition of the wines as received if you choose not to follow the shipping guidelines as recommended by From The Sky Down in regard to temperature conditions. From The Sky Down will not ship to PO Boxes. Unfortunately, we do not cover the cost of returned and reshipped wine. All reshipped packages will have standard shipping charges applied. Any additional shipping charges incurred due to misdirected wines will be the members responsibility. Wine orders must be placed and received by adults 21 years or age or older. We do not ship to states where prohibited by law.

Pick-up policy

Allocations are guaranteed to be available for pick up at our Farm location for 60 days past the wine’s release date. After 60 days, if the wine is no longer available, you will have winery credit in the amount charged for your allocation to use in selecting replacement bottles from any of the currently available wines. If you don’t think you can make it into the farm during the 60-day window, please reach out to us if you This policy applies to “pick up” allocations only. Members who choose to have their allocation shipped are always guaranteed to receive their allocation.